This 2 day 15.5 hour session is designed to provide high level training for those that need a better understanding or a refresher of the overall F&I Management process. You can expect to walk away from this course with a general or renewed understanding of F&I Management fundamentals.
Objectives
- Identify key components of effective communication to be a stronger leader and sales professional
- Define role specific activities and tasks
- Develop relationships and improve their network
- Effectively build and present a menu tailored to the customer
- Identify tools for resolving concerns and overcoming objections
- Demonstrate effective and impactful ways to earn business
When & Where
Nov. 7th & 8th 2023, 8am - 5pm ET each day
Renaissance Charlotte SouthPark Hotel - (704) 501-2510
5501 Carnegie Blvd., Charlotte, NC 28209
Agenda
Evolution of F&I |
Customer Interview |
Menu Presentation |
Resolving Concerns |
Closing Techniques |
And much more! |